Monday.com

The overwhelming sentiment from HackerNews users (92 comments, 25 top-voted shown) is negative toward monday.com as a daily work tool. Multiple users describe it as 'one of the worst tools I've ever used' (HN, +79), citing a clunky and slow interface and non-intuitive UI that leads to accidental deletions. One detailed account describes a team migrating FROM Trello TO monday.com that resulted in missed deadlines because '90% of the team decides to update tickets once a week instead of daily, simply because they HATE the tool' (HN, +79). Users consistently prefer alternatives: Trello for simplicity, Jira for flexibility ('Jira is probably the only tool that isn't, in itself, opinionated'—HN, +79), Airtable for customizability ('I created a tracking system in about 30 minutes… it's all I need'—HN, +79), and Asana for GitHub integration. The business model draws sharp criticism: monday.com spent $191M in marketing to generate $161M in revenue in 2020 (roughly $1.20 marketing per $1 of revenue, improved from $1.50 in 2019). Users question the product moat: 'In an absence of product differentiation Monday.com is aiming to differentiate via marketing, which is a very expensive way to grow' (HN, +79). One user's ex-business partner 'loved it' but they suspect he 'saw so many ads for it that he got brainwashed'—he used it to 'create completely unrealistic timeline views which were never met' (HN, +79). Technical users discuss monday.com's architecture at length: they moved from throwing all board data into the client browser (crashing after a few thousand items, hard limit around 20k) to building a custom columnar database engine. This engineering decision generated significant skepticism—'If you find yourself in a position where you think you need to write your own database engine because nothing on the market can even approach your problem, you probably need to go take a nap' (HN, +48). Net Dollar Retention was 100-107% across 2019-2021, which users note is 'above water, but low for SaaS' (HN, +79). No user in the dataset defends monday.com as their preferred tool; the closest to positive sentiment is resignation that executives and project managers impose it on engineering teams.

No aggregate ratings were found for this product during the last harvest.