Cheapflights: what owners actually say

Multiple users report that giveaway-related emails are 'extremely spammy,' with partners 'trying to force engagement and word of mouth.' One user quoted the fine print before the enter button requiring consent to receive emails and promotions from multiple partners.

A user noticed that whenever the service gets posted on Reddit, dozens of accounts reply addressing the founder by name with little substantive content. Upon checking comment histories, most hadn't posted for months or ever, indicating coordinated inauthentic promotion.

Users expressed distrust about whether subscriber information is being sold. The company publicly denied ever selling data, but commenters remained skeptical, with one noting that a giveaway-based signup model effectively funnels users to partners regardless.

Users discovered that advertised rock-bottom prices often correspond to fares with extreme restrictions — one commenter noted it meant being allowed only the clothes on your back, a wallet, passport, keys, and maybe a phone as carry-on.

When booking through third-party vendors rather than airlines directly, users report being told by airlines that any changes or problem resolution must go through the vendor, not the airline, creating a support bottleneck.

Users acknowledge the core value proposition — monitoring fares and flagging prices that are very low relative to historical norms for a given route — as genuinely useful when it works.

Users pointed out that services like Theflightdeal offer essentially the same deal-tracking service, and other comparison sites like Kiwi handle complex multi-leg indirect routing well, giving users options.

Experienced users shared practical tips within the community, such as using a large backpack instead of a suitcase to avoid carry-on fees on every budget airline they'd flown in Europe and the US.