Ledger Nano X: what owners actually say

Multiple owners and commenters worry Bluetooth adds an unnecessary security entry point. One user says they'll 'stick to my dumb nano S,' another asks 'Why can't they make a simple USB C stick and focus on security instead of adding new potential entry points?'

The FAQ states the battery cannot be replaced, meaning the device has a finite lifespan of a few years. Users on Hacker News flagged this as a significant drawback with no workaround.

Users are alarmed by the idea of the company offering to store seed phrases, calling it a 'red fucking flag' and saying it 'defeats the whole purpose of a cold wallet.' One notes it would involve 3 social recovery phrases distributed to custodians as a paid subscription.

At least one owner reports the metal cover flops around out of the box and found a DIY fix: removing it, compressing it with fingers, and reseating it for a tighter fit.

A viewer directly compares the Nano X's button navigation unfavourably to the BitBox 02, saying they 'can't imagine the button method here is better.'

The single most praised improvement: owners say they're 'tired of having to constantly load and unload apps' on the Nano S, and the larger capacity eliminates this friction.

Owners appreciate that Bluetooth can be disabled and the device used purely via USB like a Nano S, giving security-conscious users the option to avoid wireless entirely.

A Ledger developer confirmed that screen and button I/O now goes directly through the ST33 secure element, unlike the Nano S where it passed through an unsecure processor.

The setup flow with the passphrase is described as feeling 'like a video game tutorial' that gets users comfortable with the left/right/double-press navigation, and it 'sticks pretty well.'

Multiple owners endorse keeping an existing Nano S as a backup device, emphasising 'backups for backups' and building redundancy against loss, theft, or damage.